Designed speculative OS at Bedrock, updated design system at Teal, and created marketing landing page for Paramark's analytics SaaS.

Interpreted user needs + behaviors to ideate blue-sky solutions in the form of mockups and prototypes, while satisficing with lower budget, iterative variants to aid the small engineering team in delivery.

Explored problem spaces, rapidly iterating on novel mechanics to elegantly reconcile usability with the complexity of a new paradigm.

Established a new design system, incorporating and modernizing the existing design language and branding.

Designed a new interaction pattern that resulted in 50% reduction of client onboarding time. Collaborated cross-functionally to discover problem spaces and ideate solutions.

Designed a new interaction pattern that resulted in 50% reduction of client onboarding time, conforming to legal requirements while balancing user needs.

Created UI + UX of a testing environment that educates + demonstrates the product (an API) to end users (developers). Collaborated with developer advocates.

Audited accessibility of components in the core design system. Specified + advocated for improvements.

Founded UX design position, advocated for the member experience, designed three products for different touchpoints.

User researched and product designed a new chapter data reporting portal to be used by > 70 chapters.

Collaborated with developers to design UI + UX of a new app for the Cal-Nev-Ha convention with > 700 attendees.

Consulted on member (customer) experience for organizing events, submitting paperwork, and workflows.

Inventory management system and equipment research.

Designed paper inventory management solution with user feedback to optimize for usability and speed.

Researched printing equipment and evaluated repairability.

Customer experience and food preparation at a boba shop.

Customer experience (customer service, taking orders, point of sales).

Food preparation (making tea drinks, basic cleaning, preparing ingredients).

Customer experience and food preparation at an ice cream parlor.

Customer experience (customer service, taking orders, point of sales).

Food preparation  (making ice cream mix, basic cleaning, preparing ingredients).

Graphic design, branding, and marketing.

Created graphics system for ads, email campaigns, and presentation decks.

Designed event ads weekly.

Increased attendance of a large-scale event by 10% with effective marketing and branded promotional material (website, social media ads).

Lead a community service club of > 50 members.

Oversaw an executive council of five, collaboratively leading a community service-oriented club of over 50 members.

Empathized with members to create an ideal club experience.

Increased membership retention by 50% year-over-year.

Earned the Distinguished President Award.